deals with how we collect, use and share information about you through our online interface https://med-vet.eu, hereinafter referred to briefly as the “Site”.
1. Name and contact details of the administrator Data administrator for the purposes of managing customer data of med-vet.eu is Med and Vet EOOD/Med&Vet Srlu, c/o “UBB” Sofia 1000, Ul. G.S. Rakovski, 145, entrance G, apartment 6, email: info@med-vet.eu.
2. Name and contact details of the data protection officer For general questions and inquiries, as well as for special inquiries related to data protection, please contact the data protection officer of Med and Vet EOOD/Med&Vet Srlu, specifying your question/request and your contact address, to the email address: info@medvet.eu.
The topic and content of the discussions are subject to strict confidentiality.
Personal data protection policy
This policy aims to protect your personal data. If you have any questions or concerns about the use of your personal data, please contact us and we will help you.
By using this site and/or our services, you consent to the processing of your personal data as described in this Privacy Policy.
Content
Definitions used in this Policy, Data protection principles we follow, What your rights are regarding your personal data, What personal data we collect about you, How we use your personal data, Who else has access to your personal data, How we store your data, Information about cookies, Supervisory Authority, Definitions
Personal data – any information related to the identification of a natural person.
Processing – any action or set of actions that is performed on personal data or a set of personal data.
Personal data – any information related to the identification of a natural person.
Processing – any action or set of actions that is performed on personal data or a set of personal data.
Principles of personal data protection
We promise to comply with the following principles of personal data protection:
Principle of legality, good faith and transparency. Our data processing activities are lawful. We always consider your rights before processing your personal data. If you request, we will provide you with information about the processing of your data.
Principle of limitation of objectives. Our personal data processing activities correspond to the purpose for which we collect this data.
Principle of data minimization. We collect and process only the minimally necessary personal data for the respective purpose.
Principle of storage limitation. We will not store your personal data.
Principle of data integrity. We will do everything in our power to ensure the accuracy of the data.
Data privacy principle. We will do everything in our power to ensure the protection of your personal data against unauthorized or unlawful processing, accidental loss, destruction or damage. Rights of the data subject.
The data subject has the following rights:
Right to information – this means you have the right to know whether your personal data is being processed, what data is being collected, where it was obtained and why, and also who is processing it.
Right of access – this means you have the right to receive the data we have collected from and about you. This includes your right to request and receive a copy of your personal data collected by us.
Right to rectification – this means that you have the right to request the correction or deletion of your personal data that is inaccurate or incomplete.
Right to erasure – this means that in certain circumstances you can ask for your personal data to be deleted from our records.
Right to restriction of processing – this means that under certain conditions you have the right to restrict the processing of your personal data.
Right to object – this means that in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
Right not to be subject to automated processing only – this means that you have the right to object to automated processing, including profiling, so that you are not subject to decisions being made solely on the basis of automated processing. You can exercise this right when there is a result of the profiling that leads to legal consequences that concern you or have a significant impact on you.
Right to portability – you have the right to receive your personal data in a machine-readable format, or if possible, directly transferred from one processor to another.
Right to complain – in the event that we refuse your request under your Right of Access, we will tell you the reasons for this refusal. If you are not satisfied with the way we have handled your request, please contact us.
Right to assistance from relevant supervisory authorities – this means you have the right to obtain assistance from supervisory authorities and the right to other legal remedies such as claims for damages.
Right to withdraw consent – you have the right to withdraw any consent you have given to the processing of your personal data.
What personal data we collect about you
Information you have provided to us
This may be your email address, name, postal or home address etc. Basically, this is the information we need to provide you with a relevant product/service (eg data needed to deliver a package).
Information Automatically Collected About You There is no such information. We do not use cookies.
Information from our partners There is no such information.
Publicly Available Information We may collect information about you that is publicly available.
How we use your personal data
We use your personal data to: respond to your email inquiry or send you the products you have ordered.
Compliance with an obligation under law or contract.
We use your personal data on a lawful basis and/or with your consent.
In connection with the conclusion of a contract or the fulfillment of contractual obligations, we process your personal data for the following purposes:
to identify you;
provide you with a service or send you a product;
to contact you to complete a sale or to perform invoicing;
With your consent, we process your personal data for the following purposes:
for other purposes for which we have requested your consent;
We process your personal data to fulfill obligations arising from law and/or use your personal data for opportunities provided by law. We retain payment/invoicing information and other information collected from you as long as necessary for accounting purposes or other legal obligations, but no longer than required by law.
We may process your personal data for additional purposes that are not mentioned here but correspond to the original purpose for which the data was collected. To do so, we have tried to:
To ensure that the relationship between the purposes, context and nature of the personal data is appropriate for further processing;
that the subsequent processing does not harm your interests, and to provide the appropriate protection for the processing. We will inform you about further processing and its purposes.
Who else has access to your personal data
Our business partners:
Cargo Planet OOD
1000 Sofia, Tsar Simeon St. No. 57, 2nd floor
Related third parties:
“Union Balkans Business” LTD
Bulgaria, Sofia 1000, 157 A“ G.S.Rakovski” Str., fl. 1
We only work with data processing partners who can provide an adequate level of protection of your personal data. We disclose your personal data to third parties or government authorities when we are legally required to do so. We may disclose your personal data to third parties if you have consented to this or if there are other legal grounds for doing so.
How we protect your personal data
We make every effort to protect your personal data. We use safety protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization when appropriate. We monitor our systems for possible vulnerabilities and attacks.
Although we make our best efforts, we cannot guarantee the safety of information. But we promise to notify the relevant authorities of data leakage. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent a security breach and to assist the authorities if such a breach does occur.
Children
We do not intend to collect or knowingly collect information from children. Our services are not aimed at children and they are not our target customers.
“Cookies” and other technologies we use
We do not use cookies
Supervisory authority
Personal Data Protection Commission Changes to this Privacy Policy We reserve the right to make changes to this Privacy Policy.
11.11.2022 ©2022 Мед енд Вет ЕООД/Med&Vet Srlu